This Privacy Policy explains how the Canada Lithuania Chamber of Commerce (“CLCC”, “we”, “us”, “our”) collects, uses, discloses, and protects personal information in connection with our website (canadalithuaniachamber.com), programs, events, membership, and related services. We operate from Canada and may interact with individuals in the EU/EEA and other jurisdictions.
Controller: Canada Lithuania Chamber of Commerce (CLCC)
Registered legal name: [Insert official registered name]
Mailing address: [Insert Canadian mailing address]
Contact: info@canadalithuaniachamber.com
This Policy applies to information we handle as a controller for our website, membership, events, and communications.
We collect information directly from you, from your use of our services, and from service providers/partners, including:
Contact details (name, email, phone), organization, role, sector, country.
Membership data (application details, tier, status).
Event data (registration details, attendance, dietary/accessibility needs you choose to share, speaker bios).
Communications (messages sent via forms or email, newsletter preferences).
Payment-related information processed by third parties (we do not store full payment card numbers).
Website/device data (IP address, browser type, pages viewed, cookies/analytics data).
Publications/media submissions (quotes, photos, biographies you provide for posts or events).
We use personal information to:
Provide and improve our website, programs, and events.
Process and manage membership applications, renewals, and benefits.
Facilitate introductions, roundtables, trade missions, and cultural/educational exchanges.
Communicate with you (service messages, event info, newsletters/updates with your consent).
Operate directories or listings you opt into (e.g., member directory).
Maintain security, prevent fraud/abuse, and comply with legal obligations.
Analyze usage to improve content and user experience (analytics and cookies).
Where EU/EEA data protection laws apply, our legal bases include:
Contract – to provide requested services (e.g., event registration, membership).
Consent – for newsletters, optional cookies, photos, or certain event data.
Legitimate interests – to operate a professional network and promote bilateral activity, where not overridden by your rights.
Legal obligations – to comply with laws, tax, and regulatory requirements.
We use necessary cookies to operate the site and may use analytics cookies to understand usage and improve our services. Where required, we present a consent banner and let you manage preferences. You can also control cookies via your browser settings; disabling some cookies may affect functionality.
We may share personal information with:
Service providers (hosting, email, CRM, analytics, event platforms, payment processors) under contract.
Partners/co-hosts for specific programs/events where disclosure is necessary for participation (we’ll indicate when applicable).
Government bodies/regulators where required by law or to protect rights, safety, and security.
Business continuity scenarios relating to a reorganization of our not-for-profit operations, consistent with this Policy and applicable law.
Your information may be processed in Canada, the EU, and other locations where our service providers operate. When transferring personal information from the EU/EEA to countries without an adequacy decision, we rely on appropriate safeguards such as Standard Contractual Clauses.
We retain personal information for as long as necessary to fulfill the purposes outlined here and to meet legal, accounting, or reporting requirements. Typical periods include: membership records for up to 7 years after the relationship ends; event records for up to 24 months; newsletter preferences until you unsubscribe. We delete or anonymize data when it is no longer needed.
We implement administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. Where we rely on consent, you can withdraw it at any time. We will respond to requests as required by applicable law.
We comply with Canada’s Anti-Spam Legislation (CASL). We send commercial electronic messages only with consent or as otherwise permitted by law. You can unsubscribe at any time using the link in our emails or by contacting us at the address below.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps.
Our website may link to third-party sites/services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy notices.
We may update this Policy from time to time. When we make material changes, we will post the updated Policy on our website and revise the effective date above. Please review this Policy regularly.
To ask questions or exercise your rights, contact us at:
Canada Lithuania Chamber of Commerce (CLCC)
Email: info@canadalithuaniachamber.com
Mailing address: [Insert Canadian mailing address]
If you are in the EU/EEA, you may also contact your local data protection authority. In Canada, you may contact the Office of the Privacy Commissioner of Canada about unresolved concerns.
